woman holding phone and debit/credit card

Personal Card Services

 
Bank of Cleveland’s VISA Debit Card is complimentary and can be immediately issued at account opening. 
 
  • Convenient and easy
  • Use anywhere VISA is accepted
  • Provide access to funds through ATMs 24/7
  • No ATM fees when using Bank of Cleveland ATMs
  • Can be linked to multiple accounts at Bank of Cleveland.
  • All transactions appear on your account statement
  • Personal identification number (PIN) for added security
  • Lost and Stolen Cards
Bank of Cleveland VISA gift card is a prepaid card and can be used anywhere VISA debit cards are accepted.
 
  • Convenient, fast, easy, safe and secure
  • A great gift for any occasion
  • A good alternative to traveler’s checks when traveling within the United States.
How to Access Your Visa Gift Card Account
You may view your card/account info at www.ynccard.com or call (855) 887-1836. 
For card services call (423) 478-8421 or email  cardservices@bankofcleveland.com.
 
World
  • Cell Phone Protection: Get $1,000 in yearly coverage ($600 max per claim, 2 claims per year) should your cell phone get stolen or need certain repairs.
  • ID Theft Protection: Detection and protection against identify theft, including monitoring and alerts and expert resolution services 24/7/365.
  • MasterCard Travel & Lifestyle Services: Access to luxury benefits and global emergency services including 24/7 Travel & Lifestyle Manager.
  • Mastercard Airport Concierge: Help relieve some of the stress associated with air travel. Enjoy an exclusive 15% savings when you arrange for a personal, dedicated Meet and Greet agent to escort you through the airport on departure, arrival, or any connecting flights, 24/7/365, at over 700 destinations worldwide.

World Elite
  • Personal Concierge Service: Enjoy complimentary 24/7 assistance with dinner reservations, entertainment, travel recommendations and other helpful services around the world.
  • Credit Monitoring & Identity Theft Resolution Services: Receive proactive alerts on activity from lenders and creditors, so that you can act immediately if you think there is an error or that your identity may have been stolen.
  • Zero Liability: Pay only for purchases, which you have authorized on your World Elite MasterCard. Unauthorized purchases are not your responsibility.
  • MasterCard Global Service: Get emergency assistance virtually anytime, anywhere and in any language. Mastercard Global Services helps you with reporting a lost or stolen card, obtaining an emergency card replacement or cash advance, finding an ATM location and answering questions on your account.
  • World Elite Luxury Travel Benefits*: Experience a travel card that takes you to a whole new level with an always on-call personal travel advisor, luxury benefits and amenities, global VIP recognition and access, including special promotions, exclusively available to you.
For card services call (423) 478-8421 or email cardservices@bankofcleveland.com.
 

*Certain terms, conditions and exclusions apply. Contact Bank of Cleveland for complete coverage terms and conditions or call 1-800-MASTERCARD (1-800-627-8372) for assistance. Subject to enrollment and periodic promotions. Mastercard and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated.
The Bank of Cleveland Platinum Collection from MasterCard offers three styles of cards for you to choose from, they are:
 
Platinum
Realize new levels of purchasing power with the Platinum Credit Card.
  • Experience immediate savings thanks to competitive Annual Percentage Rates.
  • Get online access to all of your spending information for increased financial control.
  • Insure and protect yourself with extensive security and travel assistance services.

Platinum Payback
Put your purchases to work for you with our Platinum Payback program.
  • Earn 1% Cash Back on all your qualifying purchases.*

Platinum Preferred
Features higher spending limits and Platinum Rewards designed to make every dollar count.
  • Opportunity to earn double and triple reward points on qualifying everyday purchases.**
  • Additional card enhancements include identity theft resolution services, travel accident insurance, baggage delay and lost luggage.
The Consumer Platinum Card also offers:
  • No Annual Fees
  • 24/7 Customer Support
  • Online Reward Tracking
  • Protection and Security Services
For card services call (423) 478-8421 or email cardservices@bankofcleveland.com.
 
 
*Certain terms, conditions and exclusions apply. Contact Bank of Cleveland for complete coverage terms and conditions or call 1-800-MASTERCARD (1-800-627-8372) for assistance. Subject to enrollment and periodic promotions. Mastercard and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated.